Heidi is the founder of Pristine Pet Care LLC, your go-to pet care expert since 2013 in Iowa City! With a background in animal welfare, criminal justice and business, Heidi blends over 15 years of experience with certifications in animal welfare, including Pet First Aid, CPR, Emergency Preparedness, and a Fear Free Shelter certification, ensuring your pets receive not only loving care but also reliable, professional, and trustworthy service. When she’s not treating your pets like royalty, she’s spending time with her rescue pup Diesel, or volunteering at the local animal shelter. Heidi’s also part of Humane World for Animals, sharing valuable resources for all things animal welfare.

Heidi’s partner in life and pet care, TJ brings a calm, steady presence to every visit. Animals pick up on his grounded energy, which makes him a natural fit for pets who are shy, sensitive, or slow to warm up. He’s comfortable working with all kinds of animals and adapts easily to whatever a household needs, from energetic play sessions to quiet companionship. TJ approaches each visit with patience, consistency, and genuine respect for every pet’s individual personality

Heidi’s best friend, Diana, helps keep Pristine Pet Care running smoothly across North Liberty, Tiffin, and Coralville, and she steps in for Iowa City visits when needed. She’s detail‑oriented, organized, and especially tuned in to the routines that matter most to cats and small animals. Diana makes sure every home is handled with consistency and care, and she brings a steady, thoughtful approach to each visit. She notices the small things, keeps schedules on track, and makes sure every pet’s day feels familiar and predictable.